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Mortgage Consultants and Loan Officers

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You've got a family doctor and a family attorney. But do you have a personal mortgage consultant?
Having the proper mortgage in place is one of the most important steps your family can take. Why trust those crucial decisions to chance? Choose one of Kansas's leading mortgage consultants. Helping families like yours isn't just our job, it's our commitment. Don't you owe it to yourself -and your family - to at least find out how this unique brand of personal service and extrordinary results can make a difference? Whether you're in the market for a home loan or are in need of refinancing we know what it takes to put it all together for your success. Call one of our loan consultants today.

Please read the client accolades listed below:

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I wanted to take a minute to thank you for all of your work on my loan. ... this was the easiest house purchase I have ever had. You were both very attentive and proactive with anything that came up. I also wanted to pass on [my real estate agent's] comments. [He} said that you were very communicative with emails and calls as the process went on. He was very impressed as was I. That made his job a lot easier with the sellers. Everybody was informed and could make realtime decisions. The sellers let me take posession of the house on Friday... I gave [my agent] your business card. Don't be surprised if he sends some business your way. Now my work begins...painting and the like... THANKS! again. Please forward my comments to [the manager] and the owner so that they can further appreciate the effort that both of you put forward. ~Jim Baney

Just wanted to take a moment to thank you for all of your help in buying our house. I couldn't have been more pleased in our service with you. I have heard the old saying that one of the most stressful things you will do in life is buy a house but my experience couldn't be further from that. We are now completely settled in and we are loving it. My daughter has wanted to have a dog for as long as I can remember. This last christmas her wish came true. It's the little things in life that matter...like being able to get a dog for your child that matters. Thanks again, ~Lacy Skinner

I just wanted to send a note to thank you for the wonderful job you did with helping us obtain financing for our first home. We tried some of the online lenders before coming to you and had little success in finding a good product. We had even less success with finding good customer service. The personal touch you had in all your interactions with us was far superior to any interactions that we had with online agents. In addition to that, you were FAR more thorough in offering different options and finding a loan that suited all of our needs, without inflated closing costs. That's why we decided to return to you when we were ready to refinance our mortgage to a 30 year fixed rate. I will recommend you to anyone I know who is looking to buy or refinance a home. Thanks! ~Monica A. Harvey

Thank you for everything you have done! You were able to pull some magic strings. Without you we couldn’t have had our dream of home ownership come true! We do appreciate everything you have done. Owning our own house is the best Christmas present ever! If you have some extra business cards please send us some! ~Joe Campbell, Ronda, and kids

THANKS AGAIN...you have been an absolute gem as have your associates and it is so appreciated. Looks like Brian and Cindy will have their first home Friday thanks to your diligence and integrity. Hope they can send you more business in the future. ~Norma Guffey

Good Evening, I just wanted to drop a couple of lines to say what a pleasure it was to work with [my loan officer] on our mortgage. I hoped to e-mail this earlier, but getting moved in the new home, all that stuff to do, I didn't get it done. [My loan officer] was wonderful and I wanted to make sure that I passed this on to her boss. Also I worked with [the processor] some and she was great. I will recommend either of them and your business to anyone. Thank you, ~Pam Blankenship

I wanted to send this to you so you could read it. I have it posted on my blog at active rain. Hope you like it I try to put a little humor in so people will read it. If you would like to add comments to the blog feel free. Thanks for a delightful closing. Hope to business with you again. And soon. Doctor Every Time I do This Doc every time I do this I get a shooting pain down my back. The Doctor's answer is: "then, don't do that". Old joke but it has a lesson, I needed to take a closer look at. In many respects we realtors can get a shooting pain right in the lower back area very close to our wallet every time we trust an unknown participant in a transaction. So we do what the doctor orders "don't do that". We can acquire tunnel vision just like a horse running the Kentucky Derby with blinders on, we don't want to look to the side for fear of distractions. I had a wonderful surprise enter a transaction a couple of weeks ago. One of my clients needed a lender and of course I sent her to a couple of lenders I trust. They have always kept me in the loop, and gave me all the pertinent information to conclude a successful closing. It seems her income-to-dept ratios were a bit off and we were in the middle of the sub-prime debacle so things in the lending fields were in flux. The two lenders just didn't have the right product for my client. So they came back with a negative report that sent us to "THE LENDING ZONE". W O-O-O-O I just had a shivers go up my spine. Unbeknownst to me, she went on line and started looking for someone that would give her a simple "YES". That in itself can get a client and agent in a mess of trouble. I was quite skeptical when she came back with a lender from Lending Tree. They're something like a supermarket of lenders. His name was Lee Brown, Branch Manager of Top Mortgage in Wichita, KS. I have a hard time working with folk I can't see or never met and you always get those phone tag conversations: he calls you, leaves a message, you call him, leave a message, you both call each other, and get a busy signal. You call and a machine says, "press 1 if you speak English", "press two if you don't", "press three if you don't care" or something like that. You all know the routine. They sound good on the phone; they tell you what you want to hear. But when it comes to results, Wham there goes that pain. So I'm waiting for the other shoe to drop when he gives me a call. "Hey Russ, do you have an appraiser you trust in the area" ah, what was that, you want the name of an appraiser I trust? So I'm like fumbling over myself to get him the name of a good fair appraiser. That transaction went with out a hitch he said it, he did it, the HUD statement was in way ahead of time. None of that mad dash over a calculator at the closing table. On time-all the time I loved it. We need stuff like this every now and then to shake us up, get us out of our routine. I told him I was quite skeptical at first with the online lenders but he told me that Lending Tree has some pretty stringent requirements on the lenders that participate with them. With this experience I just might go out on a limb and take my wife to a new restaurant and maybe just maybe try something new on the menu. I said "just maybe" I don't want to get carried away.~In Your Service, Russ Prothero

Good morning ladies, Here are the final documents you needed. I just wanted to say thank you again to both of you for all your hard work in getting us to this point. Been waiting so long to get here, I'm not quite sure it has hit me yet...still seems a bit surreal. LOL But it did feel great to finally get it all done and signed. You definitely did deliver where many others just left us standing..we will certainly remember that if we come across anyone else needing the services you provide. Thanks again and take care! ~JulieRatzlaff

Doctor Every Time I do This Doc every time I do this I get a shooting pain down my back. The Doctor's answer is: "then, don't do that". Old joke but it has a lesson, I needed to take a closer look at. In many respects we realtors can get a shooting pain right in the lower back area very close to our wallet every time we trust an unknown participant in a transaction. So we do what the doctor orders "don't do that". We can acquire tunnel vision just like a horse running the Kentucky Derby with blinders on, we don't want to look to the side for fear of distractions. I had a wonderful surprise enter a transaction a couple of weeks ago. One of my clients needed a lender and of course I sent her to a couple of lenders I trust. They have always kept me in the loop, and gave me all the pertinent information to conclude a successful closing. It seems her income-to-dept ratios were a bit off and we were in the middle of the sub-prime debacle so things in the lending fields were in flux. The two lenders just didn't have the right product for my client. So they came back with a negative report that sent us to "THE LENDING ZONE". W O-O-O-O I just had a shivers go up my spine. Unbeknownst to me, she went on line and started looking for someone that would give her a simple "YES". That in itself can get a client and agent in a mess of trouble. I was quite skeptical when she came back with a lender from Lending Tree. They're something like a supermarket of lenders. His name was Lee Brown, Branch Manager of Top Mortgage in Wichita, KS. I have a hard time working with folk I can't see or never met and you always get those phone tag conversations: he calls you, leaves a message, you call him, leave a message, you both call each other, and get a busy signal. You call and a machine says, "press 1 if you speak English", "press two if you don't", "press three if you don't care" or something like that. You all know the routine. They sound good on the phone; they tell you what you want to hear. But when it comes to results, Wham there goes that pain. So I'm waiting for the other shoe to drop when he gives me a call. "Hey Russ, do you have an appraiser you trust in the area" ah, what was that, you want the name of an appraiser I trust? So I'm like fumbling over myself to get him the name of a good fair appraiser. That transaction went with out a hitch he said it, he did it, the HUD statement was in way ahead of time. None of that mad dash over a calculator at the closing table. On time-all the time I loved it. We need stuff like this every now and then to shake us up, get us out of our routine. I told him I was quite skeptical at first with the online lenders but he told me that Lending Tree has some pretty stringent requirements on the lenders that participate with them. With this experience I just might go out on a limb and take my wife to a new restaurant and maybe just maybe try something new on the menu. I said "just maybe" I don't want to get carried away.~In Your Service, Russ Prothero

Thanks again for all your help. I gave your number to my friend and hope that you can help her the same way you helped me. If I know of anyone else that is ready to go through this crazy process I will definitely give them your number. Thanks again and again. ~Rosalie Serrano

I want to share this email from Ebony Marshall with you. I knew she would love you and I want to thank you so much for being the Loan Officer that you are! Thanks for the great job! Have a great day! ~Reka Reaktenwalt, Prudential Alliance Realtors

Hi Reka...just wanted to say THANK YOU so much for putting me in touch with [Top Mortgage] she is the BEST...we went over my app she was so helpful I have talked to many loan officers and not one has been as NICE as her...I have a few things to clear up but she said I could have that approval letter in no time...so THANK YOU so much...I will keep you updated!!!~Ebony Marshall